This policy applies to products purchased directly from Cytac.
* Warm Tip
If you purchased your item from a dealer, please contact your local dealer.
If you purchase your item in our official online store (www.cytacstore.com), please follows Cytac Store return
* Please have the following information available before you begin a claim;
Date of Purchase proof;
Purchaser’s name, mailing address, email address, and a phone number.
Copy of receipt or online order number (if purchased directly from us or Amazon, or other onlinestore etc.)
Authorized Dealer Name (if applicable)
Detailed description of the problem (including pictures or video)
All Cytac Polymer Products carry a 3-year warranty against defects in materials and workmanship.
This warranty does not cover damage to any Cytac product caused by ordinary wear and tear, intentional damage, misuse, abuse, neglect, improper storage, and use with incompatible firearms.
For the 1st year, we will repair or replace the product and send it to you at the Company’s expense. For the 2nd and 3rd year, we will repair or replace the product,not contain shipping fee.
If you have any questions or require further information about any of our policies, please email email@example.com;
Thank you for taking time to read this!